This Privacy Policy sets out the basis on which information collected from the users or provided by the users is processed by us, PENTAFORCE DIGITAL SOLUTIONS PRIVATE LIMITED, a company incorporated under the laws of India and having its registered office at 2 Ravi Prakash, 1265, A V Nagvekar Marg, Prabhadevi, Mumbai- 400025, Maharashtra, India and/or affiliate(s) (collectively hereinafter referred to as the “Company/Pentaforce”), which operates websites www.sprintcart.in / apps including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the “Service(s)”). This privacy policy applies to the Site and all products and services offered by PENTAFORCE DIGITAL SOLUTIONS PRIVATE LIMITED. This Privacy Policy forms part and parcel of the Terms of Use for the Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use / Terms and Conditions. The Company respects the privacy of the users of the Services and is committed to protect it in all respects. Your access and use of Services shall mean that you have read, understood and agree to be bound by this privacy policy. By accessing or using Services you also represent that you have the legal authority as per applicable law to accept the terms on behalf of yourself and/or any other person you represent in connection with your use of the services.
This Privacy Policy forms part and parcel of the Terms of Use for the Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use / Terms and Conditions. The Company respects the privacy of the users of the Services and is committed to protect it in all respects.
Your access and use of Services shall mean that you have read, understood and agree to be bound by this privacy policy. By accessing or using Services you also represent that you have the legal authority as per applicable law to accept the terms on behalf of yourself and/or any other person you represent in connection with your use of the services.
We collect user information to facilitate and improve our Services and communicate with you whilst ensuring adherence to existing regulations. We receive both information that is directly provided to us, such as information you provide to us when you visit the Service, and information that is passively collected from you, depending on your interactions with us, the choices you make, including your privacy settings (collectively referred to as the “Information”).
Information You Provide to Us: We may ask for and collect the following information, when you use the Website/App and to enable you to access certain requested Services:
General Information that is Passively Collected: We, third party service providers, advertisers platforms, or other partners may use automated means to collect various types of information about you, your computer or other device used to access our Services. A representative, non-exhaustive list of types of such passively collected information may include: network or internet protocol address, browser, operating system, internet service provider domain(s) used, mobile network, device identifiers, device settings, browser settings, web page(s) visited, handheld or mobile device and the content and advertisements you have accessed, seen, forwarded and/or clicked on. Please see our Section titled “Cookies” for more information about how the foregoing information may be collected and used.
Geographic Location Information: If you are accessing Services from a desktop or handset, you may be asked to share your geo location information (GPS level) with us to enable us offer certain customized Services to you.
Information Collected By and From Social Media Services and Other Third Party Platforms: You can also engage with our Services and other offerings on or through social media or other third party platforms such as LinkedIn, Instagram, Facebook or other third party platforms, plug-ins, integrations and applications; wherein you may grant us access to certain information in your profile including without limitation, name, e-mail address, profile picture, gender, birthday, location.
You hereby acknowledge to Pentaforce that:
The Information you provide to us from time to time is and shall be authentic, correct, and updated and you have the requisite rights, permissions and authority to provide such Information to Pentaforce.
Your providing Information to Pentaforce and our consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any laws, judgments, orders, decrees charter documents and/or third party agreements.
Pentaforce and each of its entities, officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that is provided by you or any other user to Pentaforce. You shall indemnify and hold harmless Pentaforce and each of its entities, officers, directors, contracts or agents and any third party relying on the Information provided by you in the event that you are in breach of this Privacy Policy including this provision and any other provision of this Privacy Policy.
The Information provided by you shall be stored in electronic form however certain Information can also be stored in physical form. We may store, collect, process and use your Information in countries other than the Republic of India but under compliance with the applicable laws. We may enter into agreements with third parties (in or outside India) to store or process your Information. These third parties may have their own security standards to safeguard your Information and we will on a commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your Information.
How We Use Information We Collect:
Pentaforce collects, uses, stores and processes your information for such purposes as may be required to provide you the Services, as may be permissible under applicable laws and is connected with a function or activity of Pentaforce, and shall include (without limitation) the following:
Information sharing and disclosure:
Scope of Privacy Policy:
Our Privacy Policy applies only to our Services and its underlying features and offerings. Please note that our Website may contains links to other web pages such as third party advertisements, websites or any electronic communications, whose data privacy and retention practices may differ from ours. We strongly urge you to read the privacy notices of such third party service providers as the same may not be covered by the privacy policy applicable to us.
This Website may offer contests, promotions, applications, social network integrations etc. that are sponsored by or co-sponsored with identified third parties. These third parties may obtain personally identifiable information that is submitted by you in order to participate in such contest, promotions, etc. Pentaforce does not control / monitor the third party sponsors’ use of such information and shall not be responsible for any form of transmission, whatsoever, received by you from any third party website.
When using mobile application you may receive tailored in-application advertisements. Each operating system, iOS for Apple phones, Android for Android devices and Windows for Microsoft devices provide their own instructions on how to prevent delivery of tailored in-application advertisements. You can review the privacy settings or the support materials of your respective device in order to opt out of tailored in-application advertisements. Pentaforce does not control how the applicable platform operator allows you to control receiving tailored in-application ads and shall not be responsible for the same.
Security and Retention:
We strive to ensure that Information provided to us is protected and safeguarded against unauthorized access, disclosure or destruction. We have also adopted commercially reasonable electronic, physical and procedural controls which may include internal review and audit of the data collection, storage and processing practices, appropriate encryption and other security measures to safeguard the Information. You hereby agree to waive and release us from any claim of damages, loss or claims arising therefrom, whether in contract, tort or law.
Presently, Pentaforce does not store credit/debit card and other payment related information and the payment gateway is solely liable and responsible towards the same. We shall retain the Information until such limited time and for such limited purpose as may be required by us. The user data/information of the partners shall be shared exclusively for delivery of physical material ordered under Enterprise Digital Management Platform and Brand Merchandise Store Services. Non-personal and non-identifiable information may be retained by Pentaforce indefinitely at its sole discretion.
Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Pentaforce and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of us), power or electricity failure or unavailability of adequate power or electricity.
Cookies and other tracking technology:
We use “cookies” a piece of data stored on your computer or mobile device when you visit a Website/App. The use of cookies and pixels enable us to track and target the interests of our users to enhance the experience on our Website/App. Further, beacons may be used in email messages to measure the effectiveness of our messaging and how visitors use our Website/App. Most internet browsers automatically accept cookies. If you do not want cookies from Pentaforce or other websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies. This can be done by visiting the relevant support page for your browser.
Privacy Policy Revisions and Updates:
This Privacy Policy shall be periodically evaluated, revised and updated against new technologies, business practices and our users’ needs. Please check this page from time to time for updates. If any material changes are made to this Privacy Policy, the updated Privacy Policy shall be posted here and the same shall be notified to you by emails or by means of a notice on our Website/App. Your continued use of the Services after our posting of changes to this Privacy Policy means that you agree to be bound by such changes.
Dispute Resolution:
This Privacy Policy shall be governed and construed in accordance with the laws of India. All disputes arising out of or in connection with this Privacy Policy shall be submitted to the exclusive jurisdiction of the Courts of Mumbai. You hereby irrevocably waive any objection to jurisdiction and venue of any action instituted hereunder and shall not assert any defense based on lack of jurisdiction or venue.
Complaints and Grievances:
If you have any queries, concerns or suggestions in relation to any of the terms of this Privacy Policy or Terms of Use and other or policies of Pentaforce, please contact us at the following:
Email: [email protected]